Job Title:  Associate Director | Sales | Mumbai | NAT:Clients

Your potential, unleashed.

India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting-edge leaders, and organizations shaping the future of the region, and indeed, the world beyond.

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

The Team

Deloitte’s team empowers complex organizations to confidently drive growth, innovation, and performance by proactively addressing associated risks. Our professionals is responsible for ensuring accurate and timely invoicing, efficient receivables management, and maintaining healthy cash flow for the organisation. The team plays a critical role in the financial ecosystem y coordinating with internal stakeholders and clients to manage billing processes, resolve disputes, and drive collections in line with business objectives. Be part of the team shaping future-ready solutions.

Your work profile.

 Billing and Invoicing:

   * Generate and issue a high volume of accurate and timely invoices to clients based on service agreements and usage data.

   * Verify the accuracy of billing data and resolve any discrepancies before invoicing.

   * Ensure all billing is compliant with company policies and client-specific requirements.

   * Maintain and update client billing information in the company's financial systems.

   * Collections and Accounts Receivable:

   * Proactively monitor accounts receivable aging reports to identify overdue accounts.

   * Initiate and manage collection efforts for all outstanding invoices through email, phone calls, and other communication channels.

   * Develop and maintain positive relationships with clients to facilitate timely payments.

   * Negotiate and establish payment plans for clients with delinquent accounts, in accordance with company policy.

   * Process and apply incoming payments, including checks, ACH, and credit card transactions, to the correct accounts.

 * Reconciliation and Reporting:

   * Perform regular reconciliation of client accounts to ensure all payments are accounted for and properly posted.

   * Investigate and resolve payment discrepancies, short payments, and overpayments.

   * Prepare and distribute regular reports on billing, collections, and accounts receivable status to management.

   * Assist with month-end closing procedures and financial audits as required.

 * Dispute Resolution and Customer Service:

   * Serve as the primary point of contact for client inquiries regarding billing and payment issues.

   * Effectively research and resolve billing disputes in a timely and professional manner.

   * Collaborate with internal departments, such as sales and customer support, to address and resolve client issues impacting billing.

Work you’ll do

Billing and collections specialist: need to engage with Engagement managers and Partner’s.

• Managed end-to-end billing operations, ensuring timely and accurate invoicing in line with client contracts and engagement terms.
• Collaborated closely with engagement managers and engagement partners to align billing schedules with project milestones.
• Monitored accounts receivable, followed up on outstanding collections and provided regular status updates to leadership.
• Resolved client billing issues by coordinating across finance and delivery teams to ensure smooth cash flow.

Required Skill

.     Excellent written and verbal communication skills.

   * Strong negotiation and conflict resolution abilities.

   * Exceptional attention to detail and a high degree of accuracy.

   * Strong analytical and problem-solving skills.

   * Ability to work independently and as part of a team in a fast-paced environment.

   * Excellent organizational and time management skills with the ability to prioritize tasks

     effectively.

   * A commitment to providing excellent customer service.

 Preferred skills

• Invoice processing & billing systems (SAP, oracle, QuickBooks, etc.)
• Accounts receivable
• Knowledge of GST, TDS, and statutory compliance
• Reconciliation of accounts
• Basic excel and financial reporting.
• Aging report analysis
• Dispute resolution tracking.
• Cash flow and DSO monitoring.
• Root cause analysis for

 Qualification

•       B.COM/MBA in finance/BAF

Location and way of working

•       All Deloitte India Office Locations (within India).

•       Hybrid is our default way of working. Each domain has customized the hybrid approach to its unique needs.

Your role as an Analyst/Consultant/Senior Consultant:

We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and society.

How you’ll grow

Connect for Impact

Our exceptional team of professionals across the globe is solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.

Empower to lead

You can be a leader irrespective of your career level. Our colleagues are characterized by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.

Inclusion for all

At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams, and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude, and potential every one of us brings to the table to make an impact that matters.

Drive your career

At Deloitte, you are encouraged to take ownership of your career. We recognize there is no one-size-fits-all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.

Everyone’s welcome… entrust your happiness to us                                                                                                                                       

Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you. 

Interview tips

We want job seekers exploring opportunities at Deloitte to feel prepared, confident, and comfortable. To help you with your interview, we suggest that you do your research, and know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.

Your role as a leader

At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.

In addition to living our purpose, Managers across our organization:

• • Develop high-performing people and teams through challenging and meaningful opportunities
  • Deliver exceptional client service; maximize results and drive high performance from people while fostering collaboration across businesses and borders.
  • Influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
  • Understand key objectives for clients and Deloitte; align people to objectives and set priorities and direction
  • Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make

How you’ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development

Programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our purpose                                                                                                                                                                                                                   

Deloitte is led by a purpose: To make an impact that matters.

Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.