Job Title:  Associate | Salesforce | Mumbai | Sales & Service

Senior Associate | Customer - Sales & Service |  Salesforce

Location: Bangalore Eco space

The team

Enterprise technology has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer

Your work profile

 As an Analyst in our Consulting team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations. You’ll: 

• Takes responsibility for own work or workstream meeting engagement/project objectives and Deloitte quality standards 
• Develop solution using Salesforce configure and customization features. 
• Proactively identifies workstream risks and issues; resolves them or escalates to engagement/account leadership 
• Identifies opportunities to improve the efficiency and effectiveness of key processes within a business function 
• Builds knowledge in a sector by contributing to relevant firm initiatives and eminence, and/or by attending sector conferences 
• Applies awareness of global trends to address client needs and enhance recommendations 
• Understands the impact of emerging technologies on relevant functions and processes 

  Key skills required

• Education: Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
• Extensive experience in solution design, client management, client demo, conducting design & development workshops 
• Should have basic experience on salesforce admin and sales cloud
• Knowledge on Heroku and e-commerce will be a plus. 
• Ability to understand requirements and prepare effort estimates and overall system design. 
• Should have managed clients and lead a multi member team on the last few projects. 
• Demonstrated project discipline and experience. Must be organized, focused, and driven toward established deliverable dates. 
• Aware of implementation best practices on Force.com platform and Salesforce. 
• Ability to develop all project related documents like requirement document, system design document, use cases, test plan, training manual etc. 
• Handling a team and also responsible for client deliverables.