Job Title:  Enabling Areas - Resource Management - Senior Executive - RM-Core - Mumbai

Sr Executive | Enabling Area - Resource Management | Core-RM

Location: Mumbai

The team

The Resource management team in Deloitte India helps with the process of staffing client projects with appropriate available staff who have the right skill. It involves the process of planning, scheduling, and allocating practitioners to maximize project efficiency. The team helps monitor variances between planned vs. scheduled vs. actuals and increase utilization by optimizing the available capacity.

Your work profile

The primary role in the Resource Management team is to find the right resource for the right project at the right time. This will involve working closely with Project Managers and engagement leaders in finding the right fit for all project requirements. It will involve internal sourcing within and across business units across different locations while ensuring optimum utilization.

To achieve this, you will need to perform the following key activities within the firm:

• Optimization of resource utilization through effective resource deployment.
• Timely update of resource schedules on the internal resource management tool.
• Timely review and resolution of scheduling conflicts.
• Tracking and addressing business requirements within timeline set.
• Bench Management.
• Day-to-day follow up and coordination with different teams (including business & support) to ensure timely flow of MIS.
• Demand tracking - Review, fulfill and track closely, both open and unfulfilled demand.
• Identifying training needs of resources and rationally rotating resources within projects to build capabilities.
• Collaborating with other RMs for cross-deployment.
• Reporting and analysis –
  • Responsible for preparation & maintenance of the MIS reports on daily, weekly & monthly reports.
  • Managing data effectively and preparing periodic reports and dashboards for the leadership.
  • Should be able to restructure the data into various meaningful reports.
  • Should be excellent in MS Excel (All lookups, Pivot tables & charts, forms, if/else statements, data validations, summaries & analysis)
  • Conduct deep dive analysis to uncover trends.
  • Data Management - Maintenance of skill/ CV database and tools. Compliance tracking.
  • Strong Analytical skills required including a thorough understanding of how to interpret business needs and translate them into application & operational requirements.
  • Regular monitoring of budget vs scheduled vs actuals & recording reasons, reporting exceptions.
  • Conduct further variance analysis and implement corrective actions.
• Thorough, diligent, and executing the tasks with high level of accuracy.
• Prompt reporting & reply to emails.
• Prioritizing, Time-management & proactive approach.
• Excellent written & verbal communication.
• Ensuring the KPIs & SLAs are always met and supporting the other RM team members in the execution of activities.
• Providing actionable solutioning with the team and with the stakeholders/business teams.
• Excellent written & verbal communication.
• Ensuring the KPIs & SLAs are always met and supporting the other RM team members in the execution of activities.
• Providing actionable solutioning with the team and with the stakeholders/business teams. 

Key skills required: 

• A minimum of 2 to 4 years work experience in resource deployment/staffing, scheduling, reporting & analysis along with stakeholder management.
• MBA Preferred.
• Ideally has experience of working in a professional services/Consulting organization.
• Excellent communication (Verbal and written), presentation skills and team and internal stakeholder (partners, managers, and consulting staff) management skills.
• Strong analytical ability, especially capacity to identify, synthesize and effectively communicate trends and patterns in data.
• Able to deal with sensitive and confidential information/situations and handle escalations.
• Ability to work with cross functional teams.
• Proficient with various Microsoft Office applications (Word, Excel, Outlook and PowerPoint).
• Attention to detail.
• Positive attitude and ability to excel under tight timelines.
• Should be a team-player and extend support to the team members.