Job Title:  T&T- Customer | CS&D- BA - General Banking | Mumbai | Consultant

The team

Customer is about much more than just the numbers. It’s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies the what, how, and why of change so you’re always ready to act ahead. Learn more about Customer

Skills Required

• 3–5 years as a Business Analyst/Consultant in lending (retail/SME/corporate/BNPL).
• Hands-on with LOS/LMS platforms (e.g., FinnOne, Newgen, Credgenics Collections, Scienaptic/Decision engines, or in-house systems).
• Experience with credit bureau integrations, KYC/AML, e‑sign/e‑mandate, payment gateways, account aggregator flows.
• Strong requirements management, process modeling (BPMN), and UAT experience.
• Familiar with Agile/Scrum (user stories, backlog grooming, sprint ceremonies).

Education:

• Bachelors/ Masters degree in any field