Job Title:  T&T-Customer -CS&D- FS PM/BA | Mumbai | Manager

The team

Customer is about much more than just the numbers. It’s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies the what, how, and why of change so you’re always ready to act ahead. Learn more about Customer

Your work profile

This role provides day-to-day delivery for the product LD1 transition program while also enabling business-as-usual product delivery by providing delivery management support to Project Managers and Business Analysts.

Working in close partnership with the Product Manager (accountable for product outcomes and governance), the Delivery Manager ensures plans are credible, dependencies are managed, delivery evidence is captured, and changes are implemented safely across systems, channels, and operations.

Key Responsibilities

· Delivery planning, controls and cadence (core delivery mechanics)

Build and maintain integrated delivery plans across rebrand artefacts, system changes, operational readiness and BAU workstreams. Own delivery controls and run delivery cadence (working groups, checkpoint sessions and weekly status) reporting aligned to PMO/IMO governance.

·  Rebrand artefact workflow coordination

Coordinate end-to-end workflow for rebranded artefacts to ensure they move efficiently through drafting, review, approval and publication. Manage review timelines and ensure version control and evidence of completion are maintained in agreed repositories. Support the Product Manager by packaging artefacts and approval evidence for governance forums and sign-off.

·  System implementation & operational readiness (safe deployment)

Lead end-to-end implementation of approved changes into relevant systems/channels (e.g. platforms, portals/web repositories, etc). Maintain artefacts and operational playbooks. Coordinate with Technology and Operations on release planning, cutover activities, retirement of legacy versions, and verification of deployed content.

·  Product delivery supporting business analyst and project manager

Provide delivery management support for BAU product launches/enhancements running alongside rebranding. Help structure work into manageable epics/sprints (where relevant), maintain delivery transparency, and ensure BAU and rebrand dependencies don’t collide unnoticed. Support requirements/documentation workflow as needed (capturing actions, aligning artefact owners, maintaining traceability).

·  Communications and Readiness – Communications delivery coordination with Product Manager: timelines, approvals, distribution lists, and publication dates. Ensure communications are sequenced with implementation along with planned launches.

• Education : B.tech/MCA/MBA/BE