Job Title:  T&T - Customer - CS&D - Senior Consultant | Financial Services | Delhi CEC

Job requisition ID ::  88606
Date:  Sep 4, 2025
Location:  Mumbai
Designation:  Senior Consultant
Entity:  Deloitte Touche Tohmatsu India LLP

Your potential, unleashed.

India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond.

 

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

 

The Team

Deloitte’s Technology & Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage.

Job Description:

 

Have strong understanding of Indian FS ecosystem with prior experience of working with Banks and NBFC

 

Demonstrated capability to conduct diagnostic assessments and provide strategic recommendations in Retail & MSME Banking with the specific focus on Lending across areas such as :

 

  • Business Strategy & Transformation
  • Customer experience / Digital transformation.
  • Product innovation, etc

 

Proven experience in Lending, especially with the focus on loan origination, customer relationship management and collections, with demonstrated capability to lead and execute large transformation programs including implementation of application and systems in this area.

 

Should have executed engagements in Agile with hands on experience in Jira or similar tool. Prior exposure to salesforce is a plus.

 

Demonstrated capability to drive projects and direct teams for their timely execution, and manage project timelines, deliverables, and team members to ensure high-quality outcomes.

 

Collaborate with client stakeholders including CXOs, business heads, and operations teams.

Help create POVs with latest trends in the market and development in FS ecosystem and technology

Contribute to business development initiatives, RFPs, proposals, and thought leadership.

Collaborate with different internal and external stakeholders to execute projects, assignments etc.

Demonstrated experience in data analysis and reporting

Detailed knowledge of all Microsoft Office products, i.e. Word, Excel, Power Point, Visio etc.

Demonstrated strong problem-solving experience in Change and Transformation environment, along with experience in driving adoption of new technologies (e.g., loan origination systems, etc.).

 

Strong listening, problem solving, analytical skills and excellent communication skills (both spoken and written English)

 

Preferred candidates from Tier-1 colleges and B-Schools.

Excellent communication, organization, prioritization, and documentation skills

Must be a self-starter and a team player with prior experience in working in cross-functional teams.

 

How you’ll grow

 

Connect for impact

 

Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.

 

Empower to lead

 

You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.

 

Inclusion for all

 

At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.

 

 

 

Drive your career

 

At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.

 

 

Everyone’s welcome… entrust your happiness to us                                                                                                                                        

                                                                                                                                       

Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you. 

 

 

Interview tips

 

We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.