Job Title:  T&T | Customer | S&S | Associate Director | D365 CRM | Mumbai

We are seeking a skilled and motivated D365 CRM & Power Platform Developer to join our dynamic technology team. In this role, you will be responsible for designing, developing, and implementing customer relationship management (CRM) and business process automation solutions using Microsoft Dynamics 365 CRM and Power Platform. As a developer, you will play a critical role in building innovative solutions that enhance our organization's digital capabilities and drive efficiency.

Key Responsibilities

1.                  Collaborate closely with business analysts, architect/team lead understand business requirement and implementing the same.

2.                  Build D365 CRM and Power Platform solutions, including customizations, configurations, workflows, plugins, custom connectors, Power Apps( canvas app and model-driven app).

3.                  Hands on exposure on client side scripting ( JS/TS)

4.                  Implement business logic, data integrations, and automation processes to optimize customer engagement and streamline business workflows.

5.                  Create, test, and deploy Power Automate flows to automate repetitive tasks, integrate systems, and improve overall process efficiency.

6.                  Develop and customize reports and dashboards using Power BI to provide valuable insights and support data-driven decision-making.

7.                  Ensure adherence to coding standards and best practices.

8.                  Participate in the full software development lifecycle, from requirements analysis and design to testing, deployment, and ongoing support.

9.                  Stay up-to-date with the latest developments in D365 CRM and Power Platform technologies, evaluate new features, and recommend innovative solutions.

Required Skills

·      Strong proficiency in D365 CRM customization (Plugin & Action) and configuration, including experience with Power Apps (Canvas and Model Driven), Power Automate

·      Familiarity with JavaScript/TypeScript, C#, and .NET development for extending D365 CRM and Power Platform functionalities.

·      Experience with Agile methodologies leveraging Azure DevOps and version control systems is desirable.

·      Excellent problem-solving skills and attention to detail.

·      Strong communication skills, both written and verbal.

·      Microsoft certifications in Dynamics 365 and Power Platform.

Nice to Have

·      Familiarity with Azure services and cloud-based architectures is beneficial.

·      Knowledge of data modeling, system architecture, and integration patterns.

·      Hands on exposure in Custom Pages, Power BI, Power Virtual Agent , ADF , building CICD pipeline would be added advantage

·      Desired qualifications

·      B.Tech / M.Tech or equivalent qualification/experience

·      Proven experience in developing solutions using Microsoft Dynamics 365 CRM and Power Platform.

·      Microsoft certifications in Dynamics 365 and Power Platform