Job Title:  T&T - EAD - Manager - Functional Manual Testing - Mumbai - Engineering

The Team

Deloitte’s Technology & Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage. Our practice addresses the continuum of opportunities in business intelligence & visualization, data management, performance management and next-generation analytics and technologies, including big data, cloud, cognitive and machine learning.     

Your work profile

• As a Manager in our Team, you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations.
• 10-16 years of experience
  
  
  

Key skills required

1. Quality Strategy & Governance

• Define and implement enterprise-level Test Strategy & Quality Roadmap
• Establish governance models covering SIT, UAT, Regression, NFT
• Drive Shift-Left and Shift-Right Quality Engineering practices
• Own entry/exit criteria, quality gates, and release sign-offs
• Present quality metrics to CXO stakeholders
  
  

2. Program & Delivery Leadership

• Lead large cross-functional QA teams (20–100+ members)
• Manage multi-vendor and distributed delivery models
• Plan estimations, budgeting, capacity planning, and forecasting
• Drive risk-based testing and critical defect triage
• Ensure on-time release readiness across multiple tracks
  
  

3. Functional & Automation Excellence

• Oversee automation frameworks (Selenium, Playwright, Tosca, API automation)
• Improve regression efficiency through CI/CD integration
• Establish traceability (RTM), test coverage, and quality dashboards
• Promote reusability, script optimization, and framework scalability
  
  

4. Non-Functional & Performance Engineering

• Own performance strategy (Load, Stress, Soak, Scalability testing)
• Define NFRs – TPS, concurrency, response time SLAs
• Drive observability and production monitoring alignment
• Ensure resilience, failover, and capacity validation

5. Stakeholder & Client Management

• Act as single point of accountability for Quality
• Engage Business, Architecture, DevOps, and Infra teams
• Lead UAT governance with business stakeholders
• Provide executive-level dashboards & reporting
  
  

6. Process & Transformation

• Implement QE maturity models (TMMi / Custom Maturity Framework)
• Drive AI-enabled testing (LLM validation, synthetic monitoring, bot testing)
• Standardize tools and eliminate redundancy
• Build Testing Center of Excellence (TCoE) frameworks

• Required Skills & Competencies

Leadership Competencies

• Strategic thinker with execution rigor
• Strong negotiation and escalation management skills
• Decision-making under pressure
• Influencing senior stakeholders
  
  

Technical Expertise

• Automation Tools: Selenium, Playwright, Tosca
• Performance Tools: LoadRunner, JMeter, NeoLoad, K6
• API Testing: Postman, Rest Assured
• CI/CD: Azure DevOps, Jenkins, Git
• Test Management: JIRA, ALM, Azure Test Plans
• Cloud & DevOps familiarity (Azure/AWS)
  
  

Quality Engineering Capabilities

• Risk-based test modeling
• Test coverage analysis
• Workload modeling
• Production defect leakage reduction
• Defect prevention strategy
  
  

KPIs / Success Metrics

• Reduction in defect leakage to production
• Regression automation coverage > 75%
• Performance SLA adherence > 95%
• Release cycle time improvement
• Improved test case productivity
• Reduction in environment-related delays
  
  

Experience & Qualifications

• 10–20+ years in Quality Engineering
• Proven leadership of large-scale enterprise programs
• Experience in BFSI / Telecom / Oil & Gas preferred
• ISTQB / Agile certifications preferred
• Experience in SAP / Core Banking / CRM / Digital Channels is a plus
  
  What Makes This Role Exceptional

• Drives quality as a business enabler, not just a validation function
• Blends architecture mindset with delivery governance
• Balances automation, performance, and business quality objectives
• Scales teams from tactical QA to strategic QE transformation

 Education 
 Bachelor’s degree in computer science, Information Technology, or related field. 

 Location and Way of Working 
 Base location: Mumbai