Job Title:  T&T_Customer_M&C_Associate Director | UX Design | Mumbai

         Consultant | Customer-M&C | Frontend Dev - React, HTML, CSS

• Location: Mumbai

         The team:

        Customer has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer

Key Responsibilities

• Face client and gather high resolution requirements with ease.
• Repeatedly educate internal and external stakeholders on design process - own selling design as-much as creating it.
• Work towards deadlines, within a dynamic environment and across time-zones.
• Accurately scope and plan deliverables and time-lines.
• Open to iterative critique, feedback and co-creative work-flows with internal & external stakeholders.
• Clear & impersonal defense of the “why” of design decisions.
• Manage evolving client requirements - High levels of resilience and self-motivation.
• Excellent communication skills - both written and verbal, to articulate complex & technical issues.
• Earnest and diligent UI testing leading to obsessive filing and followup's of bugs/changes.
• Understand and speak the language of VD, Functional and Dev teams for smooth hand-overs. 
• Collaborate across teams within an agile delivery framework. 

Our Requirement

• An equal passion towards technology & aesthetics.
• Very strong understanding of design fundamentals. - Form, color, balance, harmony etc.
• Very strong hands-on understanding of the design process and deliverables at every stage - system-maps, mind-maps, personas, journey maps, wireframes, style guides, VD assets, Spec docs etc.
• Keenly aware of latest UX/UI design patterns, frameworks, libraries and guidelines across web, iOS, Android, windows etc.
• Very strong Information design & Information architecture skills - taxonomies, ontologies, facets etc. 
• An extremely keen observer & listener; rapidly absorbs tiniest nuances of client’s business challenge; does not shy away from complexity.
• Ability to profile end user with utmost clarity and detail.
• Strong lateral thinker; Imagine novel intuitive solutions for hard UX problems.
• Aware of nuances of cross device & cross platform solution and delivery - Grids, pixel densities etc.
• Strong grasp of ‘usability’ and other design gold standards.
• Keenly aware of nuances of primary secondary User research, User validation and User testing.
• Fluent in contextualizing design process towards varying domains - healthcare, finance, retail, heavy industry etc.
• Comfortable designing within niche UI framework restraints such as SAP ui, SFDC ui etc.
• Ability to comb through big data, analytics and behavioural insights to generate new experiences and opportunities - keen interest in big-data visualizations.
• Experience of designing high complexity interfaces e.g. Retail, Finance, Big data, Banking etc.
• Strong ability to accurately prioritize and transform insights and requirements into simple,
• Intuitive user flows and interfaces.
• Extremely proficient in the latest design & rapid prototyping tools such as Figma, Sketch, Axure, Adobe suite, InVision, Zeplin, Principle etc.

Your role as a consultant:  

We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.

In addition to living our purpose, Senior Executive across our organization must strive to be:

• Inspiring - Leading with integrity to build inclusion and motivation.
• Committed to creating purpose - Creating a sense of vision and purpose.
• Agile - Achieving high-quality results through collaboration and Team unity.
• Skilled at building diverse capability - Developing diverse capabilities for the future.
• Persuasive / Influencing - Persuading and influencing stakeholders.
• Collaborating - Partnering to build new solutions.
• Delivering value - Showing commercial acumen
• Committed to expanding business - Leveraging new business opportunities.
• Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization.
• Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities.
• Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s)
• Managing change - Responding to changing environment with resilience
• Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
• Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems.
• Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte.
• Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive. 

Location and way of working:

• Base location: Mumbai
• Education: Professional Qualification - B.E./B.Tech/MCA/MBA/MS
• This profile involves occasional travelling to client locations.
• Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs.