Job Title:  Manager | F&A Operate: All | Pune | Finance Transformation

• Managing any issue that potentially impacts revenues and costs, from identification through to RCA and resolution.
• Create reporting, reconciliations, and related analysis of assigned revenue/cost of sales accounts monthly as well as assisting with defining and creating operating procedures and participating in business process improvement initiatives related to revenue assurance activities.

·      Acting as a Billing Subject Matter Expert on projects / initiatives that could impact the end-to-end billing and dispute process.

·      Lead the customer specific processes with Operations, Sales and customer contacts to determine when non-recurring and recurring milestone achievements have been reached, which trigger customer invoicing as well as revenue recognition.

·      Investigate and recommend solutions to revenue and billing under-performance and improvement opportunities as per the contractual and legal aspects associated with relevant customer contracts.

·      Ensuring that performance of Billing against contractual obligations is properly planned, tracked, and monitored, raise questions where this is not the case, and ensure plans are put in place to fix issues.

• Performing regular reconciliation and analysis of revenue streams. Documenting revenue flows across critical functions and monitors the same.
• Ensuring new tools are in line with expectations. Work closely with the UAT team to help development test plans.
• Developing an understanding of internal and external customer needs and ensure all activities and excellent delivery of customer satisfaction.

·      Liaise and influence business on issues of business performance related to revenue assurance across Sales, Operation, IT/Technology, Legal, and Finance teams.