Job Title:  Manager | F&A Operate: Procure to Pay | Pune | Finance Transformation

Manager will be responsible for overall ownership and delivery of activities within the Procure to Pay (P2P) function/process, (for e.g., Invoice Processing, Vendor Management, Travel & Expense Management, Accounts Payable) and will be designated as the ‘Tower Lead’ for the P2P function.

Key responsibilities for the Manager will include:

·      Seamless delivery of P2P activities/sub-processes/processes

·      Reporting to senior internal and client stakeholders (per cadence/as required)

·      Ensuring adherence to delivery SLAs / KPIs

·      Overall leadership of P2P team (70+ team members)

Transition and Service Delivery - ·    Own and drive Master Transition Plan (MTP) for processes moving from client and function as a program manager.

·    Monitor resourcing requirements and hiring per delivery needs and against MTP.

·    Oversee knowledge transition, training, and technology requirements to drive a successful transition.

·    Ensure seamless service delivery in alignment with agreed SLAs/KPIs 

Operational Excellence

·    Function as a functional expert for the client and deliver value-driven transformation of P2P processes using advanced tools & technology.

·    Promote process excellence around end-to- end P2P processes.

·    Drive process standardization and improvements / transformation projects.

·    Align on improvement roadmap, performance targets, and roadblocks, with leadership.

·    Apply forward thinking, best practices, and fresh insights to improve delivery SLAs / metrics.

·    Provide subject matter expertise to internal and client stakeholders in matters of P2P processes/activities as required

Change Management

·    Function as a change champion and drive change management for transformational initiatives.

·    Review updates to process documentation (SOPs, process maps, desktop procedures etc.) and drive approval process with internal and client stakeholders

 Governance

·    Convene governance meetings with relevant stakeholders as per governance cadence.

·    Review process performance with relevant stakeholders.

·    Ensure on-time escalation of issues to relevant stakeholders and senior leadership (as required) and mitigation of issues and risks reported by stakeholders

People Management

·    Build relationships with internal and client stakeholders.

·    Overall resource & performance management for team

·    Actively drive hiring of junior practitioners

·    Client interfacing skills