Job Title: Manager | FS - BA/PM | Bengaluru | Customer Strategy & Design
Role Description:
- Support and advise Product Owners in the development and refinement of the product roadmap, including the creation of epics, user stories, and the management of the product backlog, with a specific focus on share trading platforms.
- Analyze and improve customer journeys and product functionalities within the share trading domain, ensuring a seamless and efficient trading experience for users.
- Engage with senior project and program managers, as well as product owners, to ensure technology solutions are aligned with business needs and strategic goals in the share trading space.
- Conduct in-depth impact assessments for proposed changes, ensuring all requirements are aligned with strategic data models, operating models, and that exceptions are documented and ratified.
- Manage and document the traceability and ownership of each requirement, ensuring that all features have associated benefits and success criteria clearly defined.
- Develop and maintain Business Requirement Documents (BRD), Functional Specification Documents (FSD), and Requirements Traceability Matrices (RTM) specific to share trading platforms.
- Lead the planning, preparation, and execution of UAT, coordinating with business stakeholders to ensure successful validation and implementation of share trading platform features.
- Run effective workshops and training sessions for client business users on share trading platform functionalities and enhancements.
- Experience in assessing and designing Target Operating Models (TOM) for clients with share trading platforms, ensuring efficient and scalable operations.
Required Experience and Skills:
- Proven experience in leading digital transformation projects within the wealth management sector
- In-depth knowledge of retail banking customer journeys related to investment and trading activities, including trade lifecycle, equity, derivatives etc.
- Strong background in product functionality analysis and optimization in the context of share trading.
- Proficient in writing technical and business documentation related to share trading platforms and conducting comprehensive UAT.
- Exceptional communication, facilitation, and stakeholder management skills, capable of engaging effectively with both technical teams and business users.
- Previous experience in process mapping, impact analysis, and the design of Target Operating Models (TOM) for share trading platforms.