Job Title: Manager | ServiceNow Developer - ITOM / ITAM / GRC | Pune | ServiceNow
Job requisition ID ::
86041
Date:
Jul 25, 2025
Location:
Pune
Designation:
Manager
Entity:
Deloitte South Asia LLP
Role
ServiceNow Technical Manager
Location
Pune/Hyderabad
Work Location
Pune/Hyderabad
Hiring Type
FTE
Notice Period
Immediate to 30 days
Experience
7-10 years
Job Title: ServiceNow Technical Manager
Must Have:
- 7 to 10 years of hands-on experience in ServiceNow development and implementation.
- 3+ years of experience in a managerial or leadership role, overseeing ServiceNow development teams.
- Lead and drive ServiceNow initiatives, ensuring alignment with business goals, best practices, and technical standards.
- Manage end-to-end ServiceNow implementations, including design, development, configuration, and deployment.
- Provide technical guidance and mentorship to developers, ensuring quality and efficiency in solution delivery.
- Expertise in ServiceNow Client-side and Server-side scripting, Flow Designer, Integration Hub, REST APIs, and Service Portal customization.
- Strong experience in integrating ServiceNow with external systems using ODBC, REST, SOAP, LDAP, SSL, and KAFKA.
- Ensure adherence to coding standards, security best practices, and architectural guidelines.
- Collaborate with stakeholders to define technical requirements, drive innovation, and enhance platform capabilities.
- Stay up to date with ServiceNow releases and emerging technologies to optimize platform performance.
Good to Have / Preferred:
- Experience with TPRM, BCM, ESG, SIR, VR, ITAM, SAM, or HAM modules.
- Experience in Agile/Scrum methodologies and DevOps practices for ServiceNow.
Certifications:
- Certified System Administrator (CSA) – Mandatory
- Certified Application Developer (CAD) – Preferred