Job Title:  NAT:Clients | Sales Alliance | Pune | Manager

Role Overview

The SAP Alliance Sales Operations Manager is responsible for driving operational excellence, revenue enablement, and strategic coordination across Deloitte's SAP Alliance. The role encompasses SAP portal administration, sales pipeline management, invoicing and receivables, marketing and demand generation, alliance scorecard governance, inside sales, and cross-functional stakeholder management.

The position serves as a central point of coordination between Deloitte's internal business teams, SAP stakeholders, finance, marketing, sales, and alliance leadership to ensure efficient execution of alliance priorities and business growth initiatives.

Key Responsibilities

1. SAP Portal & Alliance Operations

• Manage SAP Partner Portal, SAP for Me, SAP Portal and related alliance platforms.
• Coordinate SAP TDD licenses, order uploads, pricing applications, and operational requests.
• Ensure accurate and timely maintenance of SAP alliance data and documentation.
• Coordinate with SAP teams to resolve portal, licensing, and operational issues.

2. Sales Operations & Pipeline Management

• Manage SAP alliance sales pipeline tracking, forecasting, and reporting.
• Coordinate periodic pipeline review and forecast calls with alliance leadership.
• Monitor opportunity progression, revenue targets, and sales performance.
• Support DRS/Jupiter tagging and sales data accuracy.
• Identify pipeline gaps and coordinate follow-up actions with sales teams.

3. SAP Invoicing, Payments & Receivables

• Manage SAP-related invoicing and financial operations.
• Coordinate payments to SAP and track receivables from relevant stakeholders.
• Work with Finance and Accounts Receivable teams to resolve billing and payment issues.
• Monitor AR blocks, payment status, and outstanding balances.
• Ensure timely reconciliation and accurate financial reporting.

4. Marketing, Campaigns & Demand Generation

• Plan and execute SAP alliance marketing initiatives and campaigns.
• Manage marketing activities, budgets, and alliance funds.
• Coordinate SAP and Deloitte events, roundtables, webinars, and client engagement programs.
• Support demand generation activities aligned with SAP solutions and market priorities.
• Track campaign outcomes, leads, and business opportunities generated.
• Collaborate with Marketing, Sales, and SAP stakeholders on go-to-market initiatives.

5. Alliance Scorecard & Performance Management

• Own SAP alliance scorecard management and periodic performance reporting.
• Track alliance KPIs, revenue, pipeline, certifications, campaigns, and business performance.
• Prepare management dashboards and performance updates for alliance leadership.
• Coordinate data collection across internal stakeholders and ensure reporting accuracy.
• Monitor commitments and support action plans for performance improvement.

6. Inside Sales & Business Development Support

• Support inside sales activities for SAP alliance offerings.
• Coordinate lead qualification, prospect engagement, and opportunity follow-up.
• Collaborate with sales teams to convert marketing-generated leads into qualified opportunities.
• Support account-based demand generation and targeted prospecting initiatives.
• Track lead progression, sales activities, and conversion metrics.

7. Internal Stakeholder & SAP Relationship Management

• Act as the central coordination point for SAP alliance operational activities.
• Manage relationships with SAP alliance teams and Deloitte internal stakeholders.
• Collaborate with Sales, Finance, Marketing, Delivery, Legal, and Leadership teams.
• Drive alignment on priorities, deadlines, deliverables, and escalation management.
• Facilitate cross-functional meetings and ensure timely closure of action items.

Core Competencies

• SAP Alliance Management & Sales Operations
• Pipeline Management & Forecasting
• SAP Partner Portal Administration
• Invoicing, Payments & Accounts Receivable
• Marketing Fund & Campaign Management
• Demand Generation & Inside Sales
• Alliance Scorecard & KPI Reporting
• Stakeholder Management & Cross-functional Collaboration
• Business Reporting & Operational Governance

Level & Experience:

•  7-15 years of relevant working experience.

Location and way of working

• Base location: Pune
• Working from the office at least 3 days a week is mandatory, with a hybrid model tailored to each domain’s specific needs.
• Education:  MCA/ Mtech/ MBA/ B. Tech/ BBA/ BSC/ BE/ B.Com