Job Title:  T&T- Customer- M&C - Senior Consultant | SEO Specialist | Pune | Marketing & Commerce

         The team

        Enterprise technology has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer

         Your work profile

         As a Senior Consultant in our M&C Team you’ll build and nurture positive working relationships with teams and clients  with the intention to exceed client expectations: -

         Key skills required: 

• Support and lead client-facing interactions with marketing, growth, product, and business stakeholders.
• Translate business objectives into clear marketing and growth strategies.
• Own workstreams within larger engagements — planning, execution oversight, and delivery quality.
• Develop client-ready outputs including strategy decks, roadmaps, frameworks, and performance narratives.

          Growth & Marketing Strategy:

• Contribute to the design of end-to-end growth strategies across the customer lifecycle.
• Help define channel mix strategies across paid, organic, and owned channels aligned to business goals.
• Support prioritisation of initiatives using data, insights, and business context.
• Assist in defining KPIs, success metrics, and measurement approaches.
• Channel Understanding & Execution Oversight

         Paid Channels:

• Working knowledge of performance marketing across key platforms (e.g., Google, Meta).
• Ability to assess campaign performance, budgets, and optimisation approaches.
• Support clients in improving efficiency and scale through structured recommendations.

         Organic Channels:

• Understanding of SEO, content strategy, and organic growth levers.
• Familiarity with content-led and community-driven growth approaches.
• Ability to evaluate organic performance and identify improvement areas.

         Owned Channels:

• Knowledge of CRM and lifecycle marketing (email, SMS, push, WhatsApp).
• Exposure to segmentation, personalisation, and customer journey design.
• Support recommendations around retention, cross-sell, and reactivation.

         Analytics & Insights

• Work with data and analytics teams to interpret dashboards, funnels, and performance metrics.
• Identify insights and translate them into actionable recommendations.
• Support experimentation initiatives and incorporate learnings into scaled strategies.

         Required Qualifications & Experience:

• 5–8 years of experience in marketing, growth, digital marketing, or marketing strategy roles.
• Experience in consulting, agency, or in-house roles with exposure to client-facing work.
• Practical understanding of paid, organic, and owned channels.
• Experience contributing to strategy development and project delivery.
• Strong communication and stakeholder management skills.

         Preferred Qualifications:

• Experience working on multi-channel marketing or growth transformation engagements.
• Exposure to BFSI, consumer, D2C, or technology-led businesses.
• Familiarity with marketing analytics, martech platforms, or CRM tools.
• Ability to work across cross-functional teams in complex environments.

         What Success Looks Like:

• Consistently delivering high-quality client outputs on time.
• Earning trust from clients and senior team members.
• Contributing to measurable improvement in client marketing effectiveness.
• Demonstrating strong problem-solving, structure, and execution discipline.

       Location and way of working:

• Base location: Pune 
• Education: Professional Qualification - B.E./B.Tech/MCA/MBA/MS
• This profile involves occasional travelling to client locations.
• Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs.

         Your role as a Senior Consultant:  

We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.

In addition to living our purpose, Senior Executive across our organization must strive to be:

• Inspiring - Leading with integrity to build inclusion and motivation.
• Committed to creating purpose - Creating a sense of vision and purpose.
• Agile - Achieving high-quality results through collaboration and Team unity.
• Skilled at building diverse capability - Developing diverse capabilities for the future.
• Persuasive / Influencing - Persuading and influencing stakeholders.
• Collaborating - Partnering to build new solutions.
• Delivering value - Showing commercial acumen
• Committed to expanding business - Leveraging new business opportunities.
• Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization.
• Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities.
• Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s)
• Managing change - Responding to changing environment with resilience
• Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
• Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems.
• Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte.
• Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive.