Job Title:  T&T | Customer | S&S | Consultant | D365 CRM/Power Platform - Technical | Hyderabad & Mumbai

The team

Customer team has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer

Role:

As a consultant in our customer Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations:

Responsibilities:

• Provide technical leadership and guidance to a team of developers, ensuring effective utilization of Microsoft Dynamics 365 CRM and Power Platform technologies to meet project objectives and timelines.
• Collaborate closely with business analysts, architects, and stakeholders to understand requirements, translate them into technical specifications, and design optimal solutions.
• Lead the hands-on development of D365 CRM and Power Platform solutions, including configuration, customization, extensions, workflows, and integrations.
• Perform code reviews, provide constructive feedback, and mentor team members to ensure adherence to coding standards, best practices, and quality guidelines.
• Design and implement scalable data models, system architecture, and integration patterns to support robust CRM and business process automation solutions.
• Work closely with cross-functional teams to ensure seamless integration of D365 CRM and Power Platform solutions with other systems and applications.
• Collaborate with the testing team to ensure comprehensive test coverage, identify and address defects, and oversee the deployment of high-quality solutions.
• Stay up-to-date with the latest advancements in D365 CRM and Power Platform technologies, evaluate their applicability, and drive continuous improvement within the team.
• Act as a subject matter expert, providing technical guidance and troubleshooting support to resolve complex technical issues.
• Contribute to pre-sales activities by providing technical insights, participating in solution presentations, and demonstrating expertise to potential clients.

Key Skills:

• Must have- Hands on exposure in either Azure functions  or PCF, Power BI, Power Virtual Agent, ADF, building CICD pipeline would be added advantage
• Familiarity with Azure services and cloud-based architectures is beneficial.
• Knowledge of data modeling, system architecture, and integration patterns.
• Hands on exposure in Custom Pages, Power BI, Power Virtual Agent , ADF , building CICD pipeline would be added advantage.
• Proven experience (5+ years) in hands-on development and technical leadership using Microsoft Dynamics 365 CRM and Power Platform.
• Strong expertise in D365 CRM configuration, customization(plugin & action), and extension using Power Apps (Model Driven & Canvas App), Power Automate, Power Portal/Power Pages
• Hands on exposure on client site scripting ( JS /TS)
• Hands on exposure regarding integration with 3rd party application /ISV by leveraging REST API
• Experience in leading and mentoring technical teams of at least 5+ team members, with a track record of successful project delivery.
• Excellent problem-solving skills, with the ability to analyze complex technical challenges and provide innovative solutions.
• Strong communication skills, both written and verbal, with the ability to convey technical concepts effectively to diverse audiences.
• Microsoft certifications in Dynamics 365 and Power Platform are highly desirable
• Should have solution deployment exposure through unmanaged/managed solution package
• Familiarity with Agile methodologies by leveraging Azure DevOps.
• Experience with Azure services and cloud-based architecture.

Desired Qualifications: 

• B.Tech / M.Tech or equivalent qualification/experience
• Proven experience (3 – 6 years) in developing solutions using Microsoft Dynamics 365 CRM, Security model and Power Platform.

Location

• Base location: Hyderabad, Mumbai

Your role as a Consultant:

We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.

In addition to living our purpose, Senior Executive across our organization must strive to be:

• Inspiring - Leading with integrity to build inclusion and motivation.
• Committed to creating purpose - Creating a sense of vision and purpose.
• Agile - Achieving high-quality results through collaboration and Team unity.
• Skilled at building diverse capability - Developing diverse capabilities for the future.
• Persuasive / Influencing - Persuading and influencing stakeholders.
• Collaborating - Partnering to build new solutions.
• Delivering value - Showing commercial acumen
• Committed to expanding business - Leveraging new business opportunities.
• Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization.
• Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities.
• Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s)
• Managing change - Responding to changing environment with resilience
• Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
• Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems.
• Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte.
• Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviors and attitudes to become more inclusive.