Job Title: T&T- Customer | Sales & Services | MS Dynamics - Senior Consultant
India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond.
At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.
The team
Deloitte’s Technology & Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage. Our practice addresses the continuum of opportunities in business intelligence & visualization, data management, performance management and next-generation analytics and technologies, including big data, cloud, cognitive and machine learning.
Your work profile.
As a Senior Consultant in our customer team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -
Role Summary
We are seeking a skilled and motivated D365 CRM & Power Platform Developer to join our dynamic technology team. In this role, you will be responsible for designing, developing, and implementing customer relationship management (CRM) and business process automation solutions using Microsoft Dynamics 365 CRM and Power Platform. As a developer, you will play a critical role in building innovative solutions that enhance our organization's digital capabilities and drive efficiency.
Key Responsibilities
- Collaborate closely with business analysts, architect/team lead understand business requirement and implementing the same.
- Build D365 CRM and Power Platform solutions, including customizations, configurations, workflows, plugins, custom connectors, Power Apps( canvas app and model-driven app).
- Hands on exposure on client side scripting ( JS/TS)
- Implement business logic, data integrations, and automation processes to optimize customer engagement and streamline business workflows.
- Create, test, and deploy Power Automate flows to automate repetitive tasks, integrate systems, and improve overall process efficiency.
- Develop and customize reports and dashboards using Power BI to provide valuable insights and support data-driven decision-making.
- Ensure adherence to coding standards and best practices.
- Participate in the full software development lifecycle, from requirements analysis and design to testing, deployment, and ongoing support.
- Stay up-to-date with the latest developments in D365 CRM and Power Platform technologies, evaluate new features, and recommend innovative solutions.
Required Skills
- Strong proficiency in D365 CRM customization (Plugin & Action) and configuration, including experience with Power Apps (Canvas and Model Driven), Power Automate
- Familiarity with JavaScript/TypeScript, C#, and .NET development for extending D365 CRM and Power Platform functionalities.
- Experience with Agile methodologies leveraging Azure DevOps and version control systems is desirable.
- Excellent problem-solving skills and attention to detail.
- Strong communication skills, both written and verbal.
- Microsoft certifications in Dynamics 365 and Power Platform.
Good to Have
- Familiarity with Azure services and cloud-based architectures is beneficial.
- Knowledge of data modeling, system architecture, and integration patterns.
- Hands on exposure in Custom Pages, Power BI, Power Virtual Agent , ADF , building CICD pipeline would be added advantage
Desired qualifications
- B.Tech / M.Tech or equivalent qualification/experience
- Proven experience (6 - 9 years) in developing solutions using Microsoft Dynamics 365 CRM and Power Platform.
- Microsoft certifications in Dynamics 365 and Power Platform.
Location and way of working.
- Base location: PAN India
- Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs.
Your role as a Senior Consultant.
We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.
In addition to living our purpose, Senior Executive across our organization must strive to be:
- Inspiring - Leading with integrity to build inclusion and motivation.
- Committed to creating purpose - Creating a sense of vision and purpose.
- Agile - Achieving high-quality results through collaboration and Team unity.
- Skilled at building diverse capability - Developing diverse capabilities for the future.
- Persuasive / Influencing - Persuading and influencing stakeholders.
- Collaborating - Partnering to build new solutions.
- Delivering value - Showing commercial acumen
- Committed to expanding business - Leveraging new business opportunities.
- Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization.
- Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities.
- Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for
the success of engagement(s)
- Managing change - Responding to changing environment with resilience
- Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
- Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems.
- Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte.
- Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviors and attitudes to become more inclusive.
How you’ll grow
Connect for impact.
Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.
Empower to lead.
You can be a leader irrespective of your career level. Our colleagues are characterized by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.
Inclusion for all
At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude, and potential each and every one of us brings to the table to make an impact that matters.
Drive your career.
At Deloitte, you are encouraged to take ownership of your career. We recognize there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.
Everyone’s welcome… entrust your happiness to us.
Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you.
Interview tips
We want job seekers exploring opportunities at Deloitte to feel prepared, confident, and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.